Since 1919
Frequently Asked Questions
Everything you need to know about shopping, financing and servicing your RV with us.
About the Dealership
Where are AC Nelsen RV World’s locations?
We have two showrooms: 11818 L Street, Omaha, NE 68137, and 6220 Hwy 101 South, Shakopee, MN 55379, serving the Twin Cities. Call Omaha sales at (402) 395-8267 or Twin Cities sales at (952) 295-7333.
What are your hours?
Sales and parts are open Monday to Friday 9:00 AM to 6:00 PM and Saturday 9:00 AM to 5:00 PM, and closed Sunday. Service is open Monday to Saturday 8:00 AM to 5:00 PM.
How long has AC Nelsen RV World been in business?
Since 1919. Over four generations of family leadership, that makes us the oldest RV dealership in the world, and the first.
Shopping for an RV
Which RV brands do you carry?
We carry new and pre-owned RVs from Coachmen, Forest River, Palomino and Prime Time, and we are the exclusive home of the Cherokee Patriot Edition.
What types of RVs do you sell?
Travel trailers, fifth wheels, toy haulers, motorhomes, destination campers, fold-down campers, truck campers, and fish and ice houses, both new and pre-owned.
Can I put a deposit on an RV online?
Yes. Use our Make a Deposit page to place a secure online deposit on any RV in our inventory.
Financing & Trade-Ins
Do you offer RV financing?
Yes. We arrange RV financing through trusted lending partners at both locations. You can fill out a credit application or pre-qualify online before you visit.
Can I pre-qualify without giving my SSN?
Yes. We offer an online pre-qualification that needs no Social Security number or date of birth, and another option that has no impact on your credit score.
Do you accept trade-ins?
Yes, we welcome trade-ins on any make or model. Use our Trade Your RV page to get a quick, honest appraisal.
Service & Parts
Do you service RVs?
Yes. Both locations have full-service repair facilities with factory-trained technicians, handling everything from warranty work and appliance repair to roof maintenance and body work.
How do I schedule RV service?
Request an appointment on our Service page, or call Omaha service at (402) 509-5543 or Twin Cities service at (952) 295-7999.
Do you sell RV parts and accessories?
Yes. Each location has a parts and accessories department. Order online or stop in.
