We damaged the rain gutters on our 27 ft camper and also had 1 bottom panel that we wanted to replace. They did and excellent job of replacing the parts in a timely manner and the results are great . Also when I went to pick the camper up their service man noticed that my hitch needed to be adjusted and told me how to correct it. He took the time to make sure that I knew what to do. They are a great crew and customer satisfaction is #1 with them.

I called parts dept for a skylight inner liner. The person I got was very nice and asked me what it was for. I told him it was for my 2001 Coachman, Auroa. He asked me the size and I told him. He didnt think he could get what I wanted. I give him my phone and he called me in a few days and said he could get me a inner liner. It would take couple weeks plus shipping. I,am very pleased with service. Thank you parts department

Sorry this acknowledgement is slow being sent, but I wanted to recognize one of your service technician’s, Fernando. About a month ago, I called and spoke with Fernando regarding some issues that came up on my 2012 14′ Clipper TT I purchased from AC Nelson 3 years ago. I was impressed by his knowledge and how courteous he was over the phone. I honestly called with the expectation that it would be suggested I bring my unit in to be looked at, which was not an option, as I live several hours away. To my surprise, Fernando walked me through all the possibilities that could be causing the furnace fan to run when unit was plugged in in spite of it being turned off. Fortunately, the fix was easy with the purchase of a new battery. Thank you Fernando, for your assistance and sharing your knowledge!

Colleen showed us the exact trailer we wanted to see . She answered all of our questions. There was never any pressure to look at any other more expensive models. She showed us all of the features and explained everything that came with the trailer. A C Nelsen had the best price for this particular model. I had checked around most of the Midwest and they just couldn’t be beat on price.

My husband and I came to AC Nelson on Saturday, February 22nd a half hour before closing to look at campers. BJ was available to help us to find the camper perfect for us. She was very knowledgeable about the campers and took her time to show us what was available. She didn’t rush us or pressure us to buy one that day. Within that short half hour we were sold. We did wait until the following weekend to buy our camper at the Omaha Travel Show but we did make sure we found BJ to complete our sale. She is amazing! I would recommend her to anyone wanting to buy a camper.

Chris is very knowledgeable and was very helpful when we bought our new Patriot.

Bj. helped so much, she is a joy to work with

Not knowing what I all would need to know when buying a camper for our family, Monty at AC Nelsen was so very helpful and knowledgeable. I feel very confident with our awesome purchase of our new camper. I highly recommend you ask for Monty when looking at all the great campers at AC Nelsen in Shakopee MN.

Although we purchased a smaller, less-extravagant travel trailer, we were treated like we were spending one hundred thousand dollars. This was the first major purchase in our lives that was brand-new (a really big deal to us) and they ALL treated us like their favorite customers in the world. The guys in the shop did more than the usual prep work for us (because we’re newbies) and seriously wanted everything just right. Their experienced staff went over every detail of our new camper and gave us lots of great tips and suggestions. My wife and I were very pleased. The people at the Shakopee location are the best anywhere. I would not go anywhere else!

Purchased a new fifth wheel for a very reasonable price at the Shakopee MN location. Had an issue with a slide not extending and not being able to get to the frig after a trip out. Called service, they said bring it right in. Got there about 2:30, 3 service techs got right on it, fixed the problem, extended slide, we emptied frig and were out the door by 3;00. Really excellent service. Especially from Nick and Craig. Been very good about answering rookie questions as well. Appreciate the great work.